Terms and Conditions
Stay Alfred Vacation Rentals requires that all persons or entities visiting any Stay Alfred Vacation Rentals Sites on the World Wide Web (“Sites”) agree to the following terms and conditions. By accessing a Site, you confirm your agreement to and acceptance of these terms.
Cancellation, Payment and Legal Policies
PURCHASE AGREEMENT – By Providing Payment information, the Guest(s) has agreed to purchase a reservation from Stay Alfred. The Cancellation Policy and Rental Agreement signing period begins at the time of this purchase agreement. If Stay Alfred is unable to provide available dates in purchased rental property, Stay Alfred is obligated to provide a comparable alternative. If Stay Alfred is unable to provide a comparable alternative, Stay Alfred will refund the purchase to the Guest(s).
AIRBNB AND BOOKING.COM GUESTS – Guest who book through Airbnb or Booking.com make their purchasing agreement through Airbnb or Booking.com respectively and Stay Alfred will adhere to rules governing their purchase. Rules in the Airbnb or Booking.com Terms of Service pertaining to a Stay Alfred Rental which contradicts this Rental Agreement will supersede the Stay Alfred Rental Agreement including but not limited to Cancellation, Purchase Agreement, Fee Arbitration and Changes to Reservation.
CANCELLATION POLICY – At the time of booking, a 30% deposit of total rental charges is made. The Guest has 24 hours from making the reservation to cancel the booking for a full refund. After 24 hours, the 30% becomes nonrefundable. 30 days prior to arrival, we automatically collect the remaining balance, and the total is nonrefundable if cancelled. If reservation is cancelled within 30 days of arrival, Stay Alfred will seek to rebook the property and will reimburse the Guest for what we were able to re-book the unit for. Reimbursement will be assessed the day after the check-out of the cancelled reservation.
CHANGES TO RESERVATION – Changes to Reservation dates without penalty more than 30 days prior to arrival are allowed at the discretion of Stay Alfred. A 30% cancellation fee for cancelled nights may be applied. Changes to Reservations dates within 30 days of arrival are considered cancelled and are subject to the above cancellation policy.
RENTAL AGREEMENT SIGNING PERIOD – Stay Alfred may consider a reservation as cancelled by the Guest(s) if the Rental Agreement is not signed within 4 days of the Purchase Agreement being made or before the arrival date, whichever range of dates is the shortest. Cancellation of Purchase Agreement due to Guest(s) declining to agree to this Rental Agreement must occur within the 24 hour Cancellation period to avoid penalties.
PUBLIC RECORDS CHECK- At the time of booking guest’s name and birthdate may be submitted to a basic public records search by request of the building owners. Only the results of the search, Guest(s) names, assigned unit number and reservation dates will be submitted to the building owners. No other information will be shared. Stay Alfred reserves the right to cancel a purchase agreement at the request of building owners. In the event of this cancellation, Stay Alfred will refund the stay in full. Stay Alfred may separately provide name(s) of Guest(s) authorized on premises to property staff.
COLLECTION OF PAYMENT – Stay Alfred may consider the purchase agreement as cancelled if initial deposit cannot be collected within 24 hours. Stay Alfred may consider the reservation as Cancelled by the Guest if payment in full cannot be collected within 5 days of the payment due date. Stay Alfred will make a good faith effort to contact guests and collect payment prior to cancellation. Reservations cancelled in this way will forfeit their deposit.
LIABILITY – The Company is not responsible for any personal effects of The Guest that may disappear from the suite. The Company maintains insurance on the structure and those items belonging to The Company. The Guest is responsible for insurance on all of Guest’s personal items. The Guest will be fully responsible for all damage to the suite or contents during their stay. In the event that the suite becomes un-rentable through any action of The Guest, then The Guest agrees to pay the nightly rate as specified in the “Rates” section until the suite may be put back into a rentable condition, in addition to being responsible for any damage caused by Guest, their invites, or other persons. The Guest agrees to indemnify The Company and hold it harmless from any injury or damage resulting to The Guest, their invites, or other persons, their personal property, the suite, its contents, or the property, occurring in the suite itself or in any common areas including, but not limited to, stairways, parking lots, recreational areas, and swimming pools that may be used by The Guest, their invites, or other persons. The total liability to The Company from any loss to The Guest due to interruption of essential services, fire, or other occurrences that renders the suite unusable will be only those days of rental that The Guest has prepaid and not used.
USE OF PREMISES – The suite and associated common areas shall not be used for ANY unlawful or illegal purpose. The Guest agrees to keep the suite in a neat and orderly condition. No nails, screws, or other items are to be driven into any portion of the suite. Only the number of persons indicated on the front side of the “Check-In Statement” are allowed to occupy the suite. The suite is to be used for residential purposes only. No commercial, industrial, or retail activity can be conducted in the suite. Stay Alfred is not responsible for any amenities or services that are closed, out of service, or cannot be used for any reason, and monies will not be refunded for such events.
MISCELLANEOUS – No tenancy is created by this agreement. All property rights remain with The Company. The Guest agrees that The Company or other lawful authority may evict The Guest, without notice, for any reasons such as, but not limited to (1) failure to leave the unit at the designated check-in or check-out (unless extended according to the terms of this agreement and authorized in advance by The Company), (2) nonpayment of rental or other charges, (3) violation of any rule in this agreement, (4) violation of any rules of the housing development, condominium association, or apartment complex in which the suite is located, (5) any unlawful act of The Guest. The Guest agrees to hold The Company harmless for any eviction. The liability of The Company is limited to unused rental paid by The Guest. The Company has 10 working days in which to mail or credit charge card for this unused rental to The Guest.
Use of Information
Unless otherwise specified, copyright in all copyrightable subject matter on any Site is owned by Stay Alfred Vacation Rentals. To the extent that Stay Alfred Vacation Rentals have the right to do so without compensation to third parties, and except for materials or information specifically provided under other terms, Stay Alfred Vacation Rentals grants you permission to copy or otherwise download from any Site, information and materials (including related graphics), provided: 1. The materials are for internal, non-commercial use only, and 2. Any copies of materials or portions thereof must include the copyright notice specified on the Site.
If attribution to Stay Alfred Vacation Rentals is included, limited quotations from the content are hereby permitted. You may not copy or display for redistribution to third parties for commercial purposes any portion of the content without the prior written permission of Stay Alfred Vacation Rentals.
Documents posted by Stay Alfred Vacation Rentals on a Site may contain other proprietary notices or describe products, services, processes or technologies owned by Stay Alfred Vacation Rentals or third parties. Nothing contained herein shall be construed by implication, estoppels or otherwise as granting to the user a license under any copyright, trademark, patent or other intellectual property right of Stay Alfred Vacation Rentals or any third party.
The Stay Alfred Vacation Rentals name and logo and all related product and service names, design marks and slogans are trademarks, service marks or registered trademarks of Stay Alfred Vacation Rentals and may not be used in any manner without the prior written consent of Stay Alfred Vacation Rentals. Other products and service marks are trademarks of their respective owners.
Consent to Monitoring and Disclosure
Stay Alfred Vacation Rentals is under no obligation to monitor the information residing or transmitted to this site. However, anyone accessing this site agrees that Stay Alfred Vacation Rentals may monitor the site to (1) comply with any necessary laws, regulations or governmental requests; (2) to, in its sole discretion, operate the Site in a manner it deems proper or to protect against conduct it deems inappropriate. Stay Alfred Vacation Rentals shall have the right but not the obligation, to reject or eliminate any information residing on or transmitted to the Site that it, in its sole discretion, believes is unacceptable or inconsistent with these terms and conditions.
In the event Stay Alfred Vacation Rentals receives information or materials through the Site, including but not limited to feedback, data, answers, questions, comments, suggestions, plans, ideas or the like, such information or material shall be deemed to be non-confidential and Stay Alfred Vacation Rentals assumes no obligation to protect same from disclosure. The submission of information or materials to Stay Alfred Vacation Rentals shall in no way prevent the purchase, manufacture or use of similar products, services, plans and ideas by Stay Alfred Vacation Rentals for any purpose whatever. In addition, you grant Stay Alfred Vacation Rentals the right, in any form now or hereafter known, to reproduce, use, disclose, distribute, transmit, create derivative works from, and publicly display and perform, any information or materials you submit to through any Site.
Limitation of Liability
You assume all responsibility and risk for the use of this site and the Internet generally. In no event shall Stay Alfred Vacation Rentals or Bookt, LLC, or its affiliates be liable for any direct, special, indirect, or consequential damages or any damages whatsoever; including but not limited to loss of use, data, or profits, without regard to the form of any action, including but not limited to contract, negligence, or other tort actions, arising out of or in connection with the use, copying, or display of the content resulting from access to or use of this site, or the Internet generally, under contract, tort or any other cause of action or legal theory.
Although Stay Alfred Vacation Rentals believes the content to be accurate, complete, and current, Stay Alfred Vacation Rentals makes no warranty as to the accuracy, completeness or currency of the content. It is your responsibility to verify any information before relying on it. The content of this site may include technical inaccuracies or typographical errors. From time to time, changes are made to the content herein. Stay Alfred Vacation Rentals may make changes in the products and/or the services described herein at any time.
Access to each site (including any information or materials therein) is provided on an “as is” basis, without warranties of any kind, either express or implied, including, but not limited to, warranties of title, non infringement or implied warranties of merchantability or fitness for a particular purpose. No advice or information given by Stay Alfred Vacation Rentals, affiliates or their respective employees shall create any warranty. Neither Stay Alfred Vacation Rentals, nor its affiliates warrant that the information or materials on, or access to, any site will be without interruption or error free.
Endorsements and Linked Sites
Some of the sites listed as links herein are not under the control of Stay Alfred Vacation Rentals. Accordingly, Stay Alfred Vacation Rentals makes no representations whatsoever concerning the content of those sites. The fact that Stay Alfred Vacation Rentals have provided a link to a site is NOT an endorsement, authorization, sponsorship, or affiliation by Stay Alfred Vacation Rentals with respect to such site, its owners, or its providers. Stay Alfred Vacation Rentals is providing these links only as a convenience to you. Company has not tested any information, software, or products found on these sites and therefore cannot make any representations whatsoever with respect thereto. There are risks in using any information, software, or products found on the Internet; and Stay Alfred Vacation Rentals cautions you to make sure that you completely understand these risks before retrieving, using, relying upon, or purchasing anything via the Internet.
You agree that you will comply with any security processes and procedures (such as passwords) specified by Stay Alfred Vacation Rentals with respect to access to or use of the Site. Further, you agree not to access or attempt to access any areas of or through a Site which are not intended for general public access, unless you have been provided with explicit written authorization to do so by Stay Alfred Vacation Rentals.
Changes and Other Terms
Failure to Comply
Information Provided by You
Any information provided by you to Stay Alfred Vacation Rentals, including but not limited to feedback, data, questions, comments, suggestions, or the like, shall be deemed to be non confidential. Stay Alfred Vacation Rentals shall have no obligation of any kind with respect to such information and shall be free to reproduce, use, disclose, and distribute the information to others without limitation, including contacting you by contact methods you provide.
Additionally, Stay Alfred Vacation Rentals shall be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever, including but not limited to developing, manufacturing, and marketing products incorporating such information.
Stay Alfred Rental Contract
Dear Stay Alfred Guest!
Thank you so much for making a reservation with Stay Alfred.
We can’t wait to be the host for your fantastic stay! We at Stay Alfred are ecstatic to provide a wonderful vacation home in the heart of a local residential community in the best downtown locations in the city. Enclosed in this document is our rental contract for your stay. We have split this into 3 sections for your ease of reading and reference. Enclosed you will find:
Our Big 10 Rules for staying in our vacation home
Our Rental Home Reservation Policies
Payment and Legal Policies
Please carefully review this contract and contact Stay Alfred Vacation Rentals immediately with any questions or concerns concerning your reservation.
The registered guest (“the Guest, Guest(s) or You”), in consideration for the accommodation provided by Stay Alfred Vacation Rentals (“the Company”), agrees to abide by and be bound by the following rules, regulations, and policies of the Company.
THE BIG 10 Rules
Our Guests are guests of both Stay Alfred and the Residential Community they are staying in! Please respect the local community and our company by abiding by the following rules to ensure a comfortable and carefree stay with Stay Alfred!
1. Our Guest(s) agree that there will be NO PARTIES anywhere on the property and agrees to respect property’s permanent residents, rules and staff*
2. Our Guest(s) agree to NO SMOKING of any substance in the unit or on the property.*
3. Our Guest(s) are responsible for actions of ALL GUESTS and Authorized Visitors occupying the property at all times.
4. Our Guest(s) agree to return all keys, remotes, and parking passes upon completion of their stay.*
5. Our Guest(s) agree to abide by occupancy requirements for their specific Vacation Home and seek authorization for additional Visitors.
6. Our Guest(s) understand that onsite building staff is not affiliated with Stay Alfred Vacation Rentals and may not be willing to assist the guest. Please call Stay Alfred Vacation Rentals at 866.232.3864 for for assistance and we will do our best to help!
7. Our Guest(s) agree to leave pets (and service animals) at home, without prior written authorization from Stay Alfred.
8. Our Guest(s) agree to only attempt to enter their Vacation Home during the time period reserved and only after this contract has been signed.
9. Our Guest(s) agree that Stay Alfred is authorized to pursue compensation for negligent or willful violations of the Rental Contract. *
10. Our Guest(s) understand they are responsible for all contents in the unit from check-in until check out. Guests will be responsible for any damage to any contents that occurs during their stay.
Thank you so much for observing our rules and allowing us to provide fantastic accommodations while maintaining an outstanding relationship with local residents. We hope you have a phenomenal stay if you need any assistance, please do not hesitate to call our 24/7 customer service.
*Please see associated Fee Chart at end of document
Rental Home Reservation Policies
This section details rules and what to expect as part of a Stay Alfred Reservation.
VACATION HOME – Stay Alfred groups vacation homes by comparable room type. Furnishings and Floor plans may differ from pictures on advertisements however Stay Alfred will provide a vacation home in the purchased property with comparable floor plan, square footage and features. Specific views and unit numbers are not guaranteed unless specified in advertisement.
WHAT WE SUPPLY – The property is, unless otherwise noted on our website, equipped and set up as a fully furnished property that will include bedspreads, linens, blankets, pillows, towels, a standard equipped kitchen, TV(s), furnishings. We may not have all the items you may be accustomed to having in your home. If there is a special type of item you are accustomed to using please provide for those items by bringing them with you. Occupancy is based on sleeping capacity; each property may not have ample dining/living room seating to match bed capacity. You should bring personal items such as bath soap, shampoo, and toiletries. Extra towels are always recommended for properties with hot tubs and/or swimming pools. We are not a hotel, and are unable to supply additional items like a hotel may be able to.
PARTY/NOISE COMPLAINTS – Please respect the people that call this building home. Parties and noise complaints are taken VERY seriously. If a noise complaint occurs, guest will be notified via email or phone. Stay Alfred may send a staff member to unit to verify complaint, warn guests of complaint and make a report on activities and number of occupants in unit. Guests in violation of occupancy limit or party rules may be removed from unit. If a second noise complaint is received after the initial warning, guest will may be immediately removed from the property. Guests evicted from property will have their reservation considered as cancelled by the guest and additional penalties may apply* If the police are called to a property for any reason relating to any disturbance, occupancy issues, noise, or lewd behavior, the Guest will be charged a fine of $2,000 in addition to the normal costs of rental and any damage to the property.*
MAINTENANCE – Please report any maintenance issues to Stay Alfred at 1-866-232-3864 as soon as they are identified. If a maintenance issue occurs that cannot be fixed in a reasonable amount of time, and significantly affects the Guests stay, The Company reserves the right to refund at its discretion or relocate Guests to another property. Guest will be responsible for all willful or negligent damages to vacation home furnishings, features and property. Housekeeping issues are to be addressed immediately upon arrival, but in no way void this contract. Stay Alfred must be contacted immediately and the situation will be assessed at that time.
PEACE OF MIND DAMAGE WAIVER – Purchase of the Non-refundable accidental damage waiver on a Stay Alfred Reservation provides up to $500 of accidental damage coverage to unit features, furniture, unit amenities and unit provisions. Accidental Damage waiver does not limit guest liability to the amount of coverage and guest is liable for full replacement costs due to damage or loss that occurs to the premises and it’s contents during their reservation dates.
The credit card provided for the Guest’s reservation will be charged for all damage or loss in excess of $500 waiver or for damage and penalties not covered by the damage waiver, including but not limited to, for any act of intentional or negligent destruction, pet damage, re-keying, lost parking passes, damage to property outside of unit or penalties resulting from noise complaints, parties in unit, excessive dirtiness upon checkout, unauthorized pets, smoking or occupancy violations.
The damage waiver does not cover damage or loss that is not disclosed. To avoid erroneous blame or if an accident occurs, please report the details and leave the rest to Stay Alfred. Guests must immediately report an incident causing damage or loss to the unit by contacting Stay Alfred via phone or email for the incident to be covered.
INTERNET/CABLE – The Company provides complimentary wireless internet and cable TV with all properties as a convenience for The Guest. If The Guest has any problems accessing the internet, please notify Stay Alfred immediately. Please note that internet connectivity issues are often outside of The Company’s control. While we will do our best to work with the Internet Service Providers to resolve connectivity issues as quickly as possible, we are at the mercy of the service providers to resolve issues. As this is a complimentary service, no refunds will be assessed for internet connectivity issues.
WEATHER – The Company does not provide refunds due to issues beyond The Company’s control such as weather. Please note that in some cities, not all properties have air conditioning. Please be sure to inquire whether or not your unit has A/C and the specific configuration (central vs wall) prior to your arrival. We also suggest consulting the local weather authorities prior to arrival.
Please view our frequently asked questions on our website
Unauthorized Late Check Out – $125/hour after 11.a.m local time
Smoking – $1000 + all repair costs to restore property, as a result of any cigarette, e-cigarette, marijuana, cigar, or any smoking of any kind on the property or inside the unit.
Excessive Cleaning – $125/Hour for cleaning over and above 2 hours
Unauthorized Pets – $1000 + all repair costs to restore property
Broken/Missing Items – Varies from item to item to include repair or replacement, as appropriate
Missing Keys – $50/key
Missing FOB/Key -card- $250/FOB
Parking Hangtag – $250/Hangtag
Parking Remote -$250/remote
Party in Unit or Common Area/Removal from Unit: up to $2,000 fine plus any damages to Stay Alfred, LLC
No breach of any term of any of the rules contained in this agreement or the rules of the housing development, condominium association, or apartment complex will be deemed and taken to be a waiver of any other breach of this agreement. The Company makes no warranties, expressed or implied. If any provision of this agreement is determined to not be valid or enforceable, the remainder of this agreement will not be affected and each provision will be valid and enforced to the fullest extent of the law. The Company reserves the right to move The Guest to a comparable suite at any time during this agreement should circumstances beyond the control of The Company arise.
For the mutual convenience of the parties, it is understood and agreed that by making payment as requested, I (the Guest) shall have acknowledged and consented to all terms and conditions of this agreement, on behalf of myself and those in my party. The date of this agreement is the date the reservation is made.